1. When will I receive my order?
It will need 3-5 business days to prepare your order for shipping and 7-14 days for the shipping time. Therefore, you expect to receive your order in 10-19 days. 

2. Why have I only received part of my order?
The processing time for some items is different. In order to reduce your waiting time, based on the actual situation, we will send the available items first and then the remaining items. We do not charge you any extra shipping fees if your order arrives in several shipments.

3. Why does my order delivery information stop updating?
Since it is international shipping, some logistics companies fail to update the shipping information timely. You can try again in 4-5 days. Of course, we are always in contact with the logistics companies to make sure your order is on the way.